Refund Policy
Digital purchases are eligible for a full refund when requested within seven calendar days of purchase. After seven days, refunds are generally unavailable because the product is delivered digitally, except for duplicate purchases, corrupted or inaccessible files, or where required by law. If you experience a download problem, contact us and we will first provide a replacement secure link or corrected file. Approved refunds are returned to the original payment method. This policy does not limit any rights provided by applicable consumer law.
How to request a refund or help
For download problems, the fastest fix is usually a fresh secure link — you can request one without repurchasing from the Download Help page. For refund requests or any other question, please contact us.